Showing posts with label bike shop. Show all posts
Showing posts with label bike shop. Show all posts

Thursday, April 10, 2014

Video Marketing Rocks! 90% of Consumers Use Video in Research

 

ROI on video is off the charts for most small local business owners


According to Media Post Publications:

Consumers Who Watch Product Videos Spend More on the Product

If a brand isn’t offering product videos on its website, it’s missing a potential marketing and engagement opportunity. 
About 90% of consumers watch online videos, and online shoppers are nearly twice as likely to make a purchase than consumers who do not view video, according to new research from video marketing firm Invodo.

Video is also a key opportunity because of its engagement rate. About 65% of video viewers watch videos through to 80% completion. Most videos end on a product tag or logo, so not watching the final seconds isn’t a huge loss. Consumers are responding well to videos on ecommerce sites, where most videos overall generate a 4.3 rating on a 5-star scale, a promising figure that suggests consumers do value the content in them. On average 12% of visitors to an ecommerce web page view a video when one is available. Many of those visitors often spend more money.

As an example, L’Oreal’s Kerastase hair care line runs videos about the products and then links from the videos to a shopping page. The average value of an order for consumers who viewed the hair care videos was 18% higher than for those who did not, Invodo found.

Invodo recommends integrating videos widely across a brand’s site from search results, to category pages, to landing pages, so that the video can meet the consumers wherever they are. Video can also be syndicated to partner sites, mobile apps, in stores, on reseller sites and in email.

Emails with the word  “video” in the  subject line generate 18.5% higher open rates, Invodo adds.

 My clients have the same experience.  Whether a mortgage broker, a tax resolution company, a bike shop or a personal trainer, videos make the phone ring and the door swing. 


Friday, May 24, 2013

Bike Shop and Triathlon Retailer Combo Creates Branding Conundrum

In a Keyword Driven Era, How Do You Brand a Business Serving Two Different Audiences?


T3 Multisport in Indianapolis came to me a few months ago with a real dilemma.  His primary client base is triathletes.  He carries products and provides services designed to help triathletes excel in cycling, running, and swimming.  He has established himself with that crowd and the shop does well for being relatively new. 

Owner Vern LaMere isn't satisfied with being limited to triathletes:  "We know the triathletes in our area, our staff is bent that way, but we also want the road bike crowd.  To a great extent, these two groups are oil and water.  They don't necessarily buy the same brands, and they are a bit jealous of their distinctiveness."

The name and the website are totally missing the keywords needed to rank on Google search or Google Places (aka Google Maps and Google+ Local).  For that they need bike shop Indianapolis and bicycle Indianapolis.  They need it in the title tag, description, in the body copy of the home page, and best would be in the name.

Unfortunately, if T3 bumps up the status of bike shop, it might hurt the triathlon business.  In other words, if the name were T3 Bike Shop and Triathlon Center, it might send the wrong signal.  Even the use of bike shop seems a bit two pedestrian for a high end cycling center.  Unfortunately the public doesn't Google Cycling shop or Cycle or Cycling anything.   Google also doesn't seem to see Cycle as being a good synonym for bike or bicycle.  

LaMere is reluctant to give up the T3 brand, so he understands that the brand already screams Triathlete.  The issue is how to get the road bike crowd to feel that it is their store, too. 

We turn the question over to our faithful readers.  What would you do and why?

Here is the shop info if you'd like to visit their website or blog to help with the question. 

Bike Shop in Indianapolis IN
Triathlon Shop in Indianapolis IN
Bicycle Fittings;  triathlon training
Blog: Bicycle and triathlon gear reviews and training concepts
Linkedin:  Meet the owner, Vern LaMere M.S.
T3 Multisport
1343 W 8th Street
Indianapolis, IN  46260
phone:  (317) 257-1117


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